Email cardchampionssedma@gmail.com and we'll get back to you, usually within 2 working days. Include your device model, the Game's version (shown in Settings) and what happened, and we can help faster.
I bought something but didn't receive it
Close the Game completely and open it again while connected to the internet, so the store can confirm the purchase. If the item still doesn't appear, email us with the order number from your Google Play or App Store receipt.
How do I get a refund?
Purchases are processed by Google Play or the App Store, so refunds are requested from them: Google Play refunds or Apple refunds.
I reinstalled the Game. Where is my progress?
Progress and coins are saved on your device, so they are removed when the Game is uninstalled or its data is cleared. The Premium upgrade is linked to your store account and comes back when you reinstall while signed in to the same Google or Apple account.
How do I change my ad privacy choices?
Open Settings → Privacy in the Game to review or withdraw your consent for personalised ads. You can also reset your advertising ID in your device settings. The Privacy Policy explains what data ads use.
How do I remove ads?
The Premium upgrade, available in the Game's shop, removes banner ads. Rewarded ads stay available as an optional way to earn coins.
Privacy and data requests
Use the data request page to access or delete your data or to ask a privacy question.